Team Lead – KAM

ABOUT SHIPROCKET

Shiprocket is India’s largest eCommerce shipping and enablement platform for SMBs. The technology powers shipping and fulfillment for SMEs, D2C retailers, and social commerce sellers in India. Shiprocket is on a mission to create a seamless logistics data platform that connects retailers, carriers, and consumers across national and international locations. In addition to offering Shipping Services, Shiprocket also provides a technology stack to help retailers integrate their shopping websites on Shopify, Magento, Woocommerce, Zoho, and others for workflow, inventory, and order management.

WEBSITE: www.shiprocket.com

ROLE OVERVIEW

Shiprocket is looking for experienced KAM to lead the KAM team for our ShiprocketX . The candidate must have experience in selling cross border shipping products & solutions. Expertise in new seller acquisition & client relationship management.

KEY RESPONSIBILITIES

• Own the full client journey—from growth to long-term partnerships
• Lead and inspire a high-performing team to exceed goals and deliver exceptional customer experiences
• Identify logistics pain points and craft smart, scalable solutions.
• Deliver compelling product demos of our powerful web-based CRM.
• Consistently hit and surpass your sales targets—while helping your team do the same.
• Cross-sell effectively to maximize client value and satisfaction

REQUIREMENTS

• Minimum 5–8 years of experience in Key Account Management.
• Proven experience in leading and managing a team of 5–10 members.