Specialist – Enterprise Sales

About Shiprocket:

We’re on a mission to make e-Commerce simple, accessible and trustworthy. We enable e-Commerce sellers with AI-driven technology and dependable services encompassing conversion, order fulfillment, shipping, buyer communication, returns management, and more. Our platform leverages data, workflows and supply chains at scale, providing sellers with just about everything they need to provide a delightful customer experience.

What is it to work at Shiprocket?

We are committed to the following success traits that embody our culture and how we work together to accomplish great things and be a Great Place to Win!

• Key to True Innovation – Manufacture Constraints & learn to work under them
• Speed Above All Else – Use your judgement of the impact & react accordingly
• Be Ruthlessly Frugal – It can lead to growth
• Say It Like It is – Be direct & honest
• We are Not A family – We are a sports team! We are here to win
• Your Priority – Obsess over customers

Role Overview:

Engage 360 is designed to revolutionize e-commerce marketing with cutting-edge data models, delivering superior ROAS and helping merchants achieve a remarkable 10x ROI. This industry-first omni-channel tool integrates WhatsApp, SMS, Email, and RCS, addressing recent restrictions on WhatsApp marketing communications.

As an Enterprise Sales Specialist for Engage 360, you will play a pivotal role in driving revenue growth for this product by onboarding and building long-term relationships with key enterprise clients. Your primary responsibilities will include identifying and targeting high-value accounts, crafting tailored solutions to meet complex business needs, and negotiating strategic contracts. You will collaborate closely with cross-functional teams to deliver exceptional service and ensure client satisfaction. We are looking for motivated individuals who have a strong background in sales and marketing and passionate about technology and e-commerce.

Roles and Responsibilities:

• Own and hit/exceed the sales target of onboarding enterprise sellers.
• Build sales discipline – weekly tracking, pricing/profit, onboarding funnel, etc.
• Effectively communicate the value proposition through proposals and demo to prospective accounts.
• Develop a deep cross-functional understanding of operations, client servicing, billing etc. to drive business.
• Build and maintain strong customer relationships and be a partner to customers to understand their needs and objectives.

Preferred Skills & Qualifications:

• Proven sales experience in meeting or exceeding targets and interacting with Enterprise levels of client organization, including top officials( Directors/VPs) and C-level.
• Proven ability to conceptualize, drive, and implement sales strategy and process with a client-centric approach.
• Continuously research and remain knowledgeable of industry trends and competition.
• Excellent written and verbal communication skills.
• Able to drive customer-centricity.
• Quick learner, adaptable to changing business needs.
• A bachelor’s degree in Business, Marketing, or a related field.