Key Accounts Management – Specialist/ Senior Specialist


Department SMB
Job posted on August 30, 2022
Employee Type permanent
Experience range 3-7 years

Duties and Responsibilities :

  • Take 100% ownership of the Business given to handle: building relationships, initial introduction of Organization and offerings, CRM demonstration.
  • Actively build, manage positive business and customer relationships using Web based CRM.
  • Understand customer logistic needs and requirements.
  • Determine customer requirements and expectations to recommend specific products and solutions.
  • Achieve agreed upon sales targets and outcomes within schedule.
  • Cross-sell products to enhance business and customer satisfaction.
  • Perform effective online demos of web-based CRM and cross sell products.

Skills Required:

  • Track record of over- achieving targets.
  • Strong phone presence and experience in handling dozens of calls per day.
  • Experience working with CRM and proficiency in excel.
  • Excellent verbal and written communications skills.
  • Strong listening and presentation skills.
  • Ability to multi-task, prioritize and manage time effectively.
  • Takes full ownership of activities and outcomes.

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